Jan 10, 2018
Three storyboard presentations that show projects from the Labor Management Project (LMP) and its partners were selected to be displayed at the prestigious Institute for Healthcare Improvement’s 2017 National Forum in December. The projects were the work of Montefiore...
Sep 15, 2017
Thanks to recent quality improvement initiatives, staff and patient relationships and staff’s ability to solve problems have improved significantly at Bronx-Lebanon Hospital Center (BLHC), according to recent surveys. The improvements are the result of the...
Jun 9, 2017
The Friday before Memorial Day weekend was a cloudy, foggy, and dreary day that threatened to dampen the unofficial start of summer. Yet the weather did not affect the mood inside a conference room at Northwell Health’s brand-new Long Island headquarters in New Hyde...
Jun 9, 2017
“Stigma is as big a problem as the illness itself,” said Patrick Corrigan, Distinguished Professor of Psychology at the Illinois Institute of Technology. He was speaking about mental illness at a Crain’s summit, The Future of Behavioral Health in New York State, on...
May 11, 2017
Front-line nursing home workers are often the target of resident aggression. Although the phenomenon has long been accepted as part of the job in many facilities, the repercussions can be substantial for staff, residents and employers alike. A new research bulletin...
Apr 17, 2017
Most of us have experienced the frustration of waiting long past our scheduled appointment time to see a doctor, so it’s easy to understand why patient perception of care in ambulatory settings is influenced by wait time. Research shows that patient ratings of...