Resources

Join Press Ganey for a free webinar titled Physician Fee Schedule and Hospital Outpatient Prospective Payment System Final Rule on December 8. The Studer Group has released the recording of its October 15 webinar titled Leveraging Evidence-Based Leadership to Drive...

Resources

Join Cureatr on October 27 for a webinar titled Closing the Gap: Streamlining Care Coordination. Sign up for a November 16 Studer Group webinar, How Physician and Employee Engagement Lead to Better Patient Experience with CG CAHPS.

Succeeding Together: LMP Partners Improve HCAHPS Scores

An increase in patient satisfaction scores on the HCAHPS survey. Sharp decreases in the need for patients to ring call bells for help. Higher staff satisfaction scores and better teamwork. These are just some of the improvements achieved through union and management...

Resources

Find free audio and video resources from the Institute for Healthcare Improvement here. Join a live web event from the Center for Total Health, Washington, DC, “Innovation in Health Care Leadership Care Redesign: Creating the Future of Care Delivery,” on Sept. 30....

Resources

WhyNotTheBest.org is a free resource that helps track performance on healthcare quality measures. It enables organizations to compare performance against that of peer organizations, against a range of benchmarks, and over time. Case studies and improvement tools...