How Can Labor and Management Collaborate More Effectively?
November 1, 2019 found more than 430 union members, managers, leaders and employers gathering to learn about promising practices the 1199SEIU League Labor Management Project (LMP) has supported and collaborative teams have implemented.
Maria Castaneda, Secretary-Treasurer, 1199SEIU United HealthCare Workers East presented the history of collaborative partnerships and the LMP. She described the early years of the LMP when it began piloting projects in six hospitals, achieving outcomes such as employment security agreements, grievance decreases, systems redesign, and call bell reduction.
In his keynote address, Dr. Torian Easterling, Deputy Commissioner of New York Department of Health & Mental Hygiene, Center for Health Equity and Community Wellness passionately discussed a commitment to advance racial equity and social justice in health. He pointed out that neighborhoods with the poorest health outcomes are those that have historically been confronted with systematic racial inequities: redlining practices and policies that forced segregation and deprived communities of resources, construction that cut through and tore apart neighborhoods and communities, housing decay, the stigmatization of youth, and mass incarceration. Take Care New York (TCNY) is investing in key neighborhoods through collaboration – “we are engaging institutions to change upstream systems and policies. Unions are also key to public health,” he stated.
In the afternoon, labor and management partners hosted breakout sessions where participants learned about the benefits and outcomes of collaboration.
Presentations and resources
- History of Collaborative Partnerships & the Labor Management Project
- New York City Community Health Profiles
- Process Improvement Successes – Storyboards
- BronxCare: Hospital Management, Union Leaders, and Frontline Workers Build Capacity to Sustain Change Initiatives
- Northwell Health and 1199SEIU: Collaborating to Improve Distribution Center Operational Efficiency
- Labor and Management Reduce Patient Cycle Time at Brookdale Family Care Center – Linden Boulevard
- Labor and Management Reduce Patient Cycle Time at the Women’s Health Center of Brookdale University Hospital Medical Center
- Interfaith’s Center for Mental Health: Labor and Management Work Together to Improve Behavioral Health Services
- Labor and Management Achieve Sustained PI Change – Mount Sinai Hospital
- Team Member Safety Committee Addresses Staff Safety at St. John’s Episcopal Hospital
- Time is Valuable, Stress is Manageable: Interfaith’s Center for Mental Health Uses Process Improvement to Improve Efficiency and the Patient Experience
- Breakout sessions