Individual Success Stories

Brooklyn Hospital Center decreases response times

Jamaica Hospital improves the patient experience

Bronx-Lebanon Hospital’s 9th floor decreases call bells and increases patient satisfaction

The RN Labor Management Initiative helps medical-surgical units improve patient care and satisfaction through Transforming Care at the Bedside

Bronx-Lebanon Hospital’s 15th floor increases staff responsiveness to call bells and improves communication, teamwork and work processes

Bronx-Lebanon Hospital’s 10th floor increases staff responsiveness to call bells and improves communication, teamwork and work processes

Mt. Sinai Queens improves responses to call lights

Mt. Sinai Roosevelt reduces call bells and improves staff responsiveness

Flushing Hospital Medical Center improves HCAHPS scores

St. John’s Episcopal Hospital reduces call bells by improving staff responsiveness

Going Green: Hospital employees receive training in sustainable “green” practices through the National Green Environment Service Worker project

St. Barnabas improves staff responsiveness in its care transitions department

Kingsbrook Jewish Medical Center improves its patient transport process

Hospital staff receive training in infection prevention

The Excellent Healthcare Workers/Excellent Parent project helps busy professionals balance work and life responsibilities

Healthcare professionals in hospitals, nursing homes and home care agencies/subsidiaries receive electronic medical records training

1199SEIU United Healthcare Workers East and Mount Sinai Queens (New York)