In the latest installment in the NYS Delivery System Reform Incentive Payment (DSRIP) Program whiteboard video series, Medicaid Director, Jason Helgerson, discusses healthcare system transformation beyond the goals of DSRIP such as how the health care sector can serve as a change agent to impact outcomes such as community happiness, quality of life and mortality.


Kaiser Permanente’s latest issue of Hank, a publication that highlights the accomplishments of their Labor Management Partnership, includes a story about how the West Los Angeles Ambulatory Care Pharmacy leveraged a labor-management team and fostered a “speak-up” culture to decrease workplace injuries. You can download a copy of Hank at A video of the West Los Angeles story can also be found on the website.

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