Jul 16, 2019
The Labor Management Project (LMP) is committed to sharing the benefits of labor and management collaboration, which is why we have added two new features to our collection of Partnership Success Stories. Changing the Culture of Health Through Partnership tells the...
Apr 17, 2019
Emergency department (ED) workers are frequently targets of violence. One recent study showed that 55 percent of ED nurses experienced physical violence and/or verbal abuse from a patient or a visitor over a single one-week period. PCTs, security, technologists,...
Apr 16, 2019
A visit to a hospital emergency department (ED) can be frightening, overwhelming, and confusing. Helping patients navigate the experience and providing them timely information can improve the patient experience. More than half of inpatients enter the hospital via the...
Apr 15, 2019
Is your emergency department overcrowded? Are people leaving without being seen? Are patients who have been admitted being boarded in the ED, awaiting beds? Do patients repeatedly return to the ED for healthcare? Overcrowding in hospital emergency departments is a...
Jan 23, 2019
“We are in the process of trying to grow, to take what we’ve learned here and just try to get better,” said BronxCare Special Care Center’s recreational therapist Jennifer Cross at the final meeting of the Behavioral Health Learning Collaborative (BHLC) on December...
Jan 23, 2019
To Err is Human, a new documentary by filmmaker Mike Eisenberg, may leave you in tears. Even if you remain dry-eyed, this powerful teaching tool will inspire you and your staff to advocate for better patient safety. Eisenberg, the son of the late Dr. John Eisenberg, a...