How Can Labor and Management Collaborate More Effectively? November 1, 2019 found more than 430 union members, managers, leaders and employers gathering to learn about promising practices the 1199SEIU League Labor Management Project (LMP) has supported and...
In an effort to control soaring federal healthcare spending and improve the quality of care,[i] value-based payment (VBP) models reimburse healthcare providers according to measurable performance (quality, patient experience, cost), rather than the volume of services...
Emergency department (ED) workers are frequently targets of violence. One recent study showed that 55 percent of ED nurses experienced physical violence and/or verbal abuse from a patient or a visitor over a single one-week period. PCTs, security, technologists,...
A visit to a hospital emergency department (ED) can be frightening, overwhelming, and confusing. Helping patients navigate the experience and providing them timely information can improve the patient experience. More than half of inpatients enter the hospital via the...
Turnover among Certified Nursing Assistants (CNAs) in nursing homes is an enormous problem, with estimates of annual turnover ranging from 42 percent to an astounding 86 percent. CNA turnover has been linked to diminished quality of care, resident behavioral problems...
The latest case study from the Labor Management Project (LMP) research team spotlights the successful Lean improvement program completed, with the help of the LMP, at Saints Joachim & Anne Nursing Home and Rehabilitation Center. The report is the second in a...
