New Partnership Success Stories

The Labor Management Project (LMP) is committed to sharing the benefits of labor and management collaboration, which is why we have added two new features to our collection of Partnership Success Stories. Changing the Culture of Health Through Partnership tells the...

Value-Based Payment Update

In an effort to control soaring federal healthcare spending and improve the quality of care,[i] value-based payment (VBP) models reimburse healthcare providers according to measurable performance (quality, patient experience, cost), rather than the volume of services...

Protecting Workers from Workplace Violence in the ED

Emergency department (ED) workers are frequently targets of violence.  One recent study showed that 55 percent of ED nurses experienced physical violence and/or verbal abuse from a patient or a visitor over a single one-week period. PCTs, security, technologists,...

Hourly Rounding: An Emergency Department Best Practice

A visit to a hospital emergency department (ED) can be frightening, overwhelming, and confusing. Helping patients navigate the experience and providing them timely information can improve the patient experience. More than half of inpatients enter the hospital via the...

Emergency Department Overcrowding

Is your emergency department overcrowded? Are people leaving without being seen? Are patients who have been admitted being boarded in the ED, awaiting beds? Do patients repeatedly return to the ED for healthcare? Overcrowding in hospital emergency departments is a...