Protecting Workers from Workplace Violence in the ED

Emergency department (ED) workers are frequently targets of violence.  One recent study showed that 55 percent of ED nurses experienced physical violence and/or verbal abuse from a patient or a visitor over a single one-week period. PCTs, security, technologists,...

Hourly Rounding: An Emergency Department Best Practice

A visit to a hospital emergency department (ED) can be frightening, overwhelming, and confusing. Helping patients navigate the experience and providing them timely information can improve the patient experience. More than half of inpatients enter the hospital via the...

Emergency Department Overcrowding

Is your emergency department overcrowded? Are people leaving without being seen? Are patients who have been admitted being boarded in the ED, awaiting beds? Do patients repeatedly return to the ED for healthcare? Overcrowding in hospital emergency departments is a...

Collaborating to Transform Ambulatory Care At Brookdale

“Ambulatory care has a primary role in keeping people healthy so that they don’t need to go to the hospital,” said 1199SEIU United Healthcare Workers’ East Executive Vice President Joyce Neil to Brookdale University Hospital Medical Center’s new ambulatory care...