LMP and Partners Present at National Forum on Quality Improvement

Staff from the Labor Management Project (LMP), Bronx-Lebanon Hospital Center (BHLC) and Mount Sinai Queens (MSQ) were part of the poster session at the 2016 Institute for Healthcare Improvement’s (IHI) National Forum on Quality Improvement in Healthcare, December 4-7....

Transforming MSBI through Labor-Management Collaboration

An older New York City hospital that has been struggling to thrive in today’s healthcare environment recently faced a critical choice. It could close, like roughly 19 other NYC hospitals, or reinvest and be transformed into a modern healthcare network that can better...

LMP Trains Thousands in Patient Centered Care

As HCAHPS scores become more important for the financial health of hospitals, the need for hospital operations to improve and for hospital staff to be more customer-focused becomes more urgent. In an effort to meet that need, the Labor Management Project’s Patient...

LMP Consultants Teach Maimonides Staff Keys to Effective Teamwork

For many years, Labor Management Project (LMP) consultants have been providing coaching support and training to employees of Maimonides Hospital. Recently, labor and management staff from Maimonides’ Ambulatory Care Department gathered to learn how to work together...