Dec 9, 2016
Staff from the Labor Management Project (LMP), Bronx-Lebanon Hospital Center (BHLC) and Mount Sinai Queens (MSQ) were part of the poster session at the 2016 Institute for Healthcare Improvement’s (IHI) National Forum on Quality Improvement in Healthcare, December 4-7....
Oct 14, 2016
This October marks the 10th annual Patient-Centered Care Awareness Month, a campaign organized by Planetree Inc. “to engage all healthcare stakeholders in adopting and advancing patient-centered approaches to care.” This year’s theme is “The World of Patient and...
Jul 15, 2016
The energy inside the breakout rooms was as uplifting as the view out the windows on June 20 as nearly the entire staff of Bronx-Lebanon Hospital Center’s Department of Family Medicine participated in a patient-centered care (PCC) training at Wave Hill in the...
Jul 15, 2016
The Beryl Institute, an organization dedicated to improving patient experience, is offering several free webinars in July and August: July 21: Patient Centered Rounding on Fearful Patients August 2: Fundamentals of Planning and Launching a Patient and Family Advisory...
Jun 13, 2016
Welcome to Partnership in Action, a new series of updates on Labor Management Project initiatives in which labor, management and LMP staff members engaged in labor-management work tell us about the progress they’ve made, how they got there, and lessons they’ve learned...
Jun 13, 2016
On July 19, the Beryl Institute will present a free webinar, “So You’re the New Patient Experience Leader, Now What?” for those who oversee patient experience in health care settings. An online toolkit from The Agency for Healthcare Research & Quality,...
